Privacy Policy for Rainfire Design

Effective Date: April 2023

Thank you for visiting the website of Rainfire Design, a company based in the United Kingdom ("UK"). Rainfire Design is committed to protecting your privacy and providing transparency about the information we collect, how we use it, and how we protect it. This Privacy Policy applies to the website operated by Rainfire Design, including any subdomains or other online platforms where this Privacy Policy is posted (collectively referred to as the "Site").

1. Information We Collect

When you visit the Site, we may collect the following types of information:

1.1 Personal Information:

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other contact details when you submit a contact form or subscribe to our newsletters.

1.2 Analytics Information:

We want to process as little personal information as possible when you use our website. That's why we've chosen Fathom Analytics for our website analytics, which doesn't use cookies and complies with the GDPR, ePrivacy (including PECR), COPPA and CCPA. Using this privacy-friendly website analytics software, your IP address is only briefly processed, and we (running this website) have no way of identifying you. As per the CCPA, your personal information is de-identified. You can read more about this on Fathom Analytics' website.

The purpose of us using this software is to understand our website traffic in the most privacy-friendly way possible so that we can continually improve our website and business. The lawful basis as per the GDPR is "Article 6(1)(f); where our legitimate interests are to improve our website and business continually." As per the explanation, no personal data is stored over time.

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

2.1 Provide Services:

We may use your personal information to respond to your inquiries, provide you with information or services that you request, and communicate with you about your account or transactions with us.

2.2 Analytics:

We may use the analytics information collected through Fathom analytics to understand how our Site is used, improve its performance, and enhance the user experience.

2.3 Marketing and Communication:

If you have subscribed to our newsletters or provided your consent, we may use your personal information to send you promotional materials, updates, and other communications about our products, services, and events. You have the right to opt-out of receiving such communications at any time.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

3.1 Service Providers:

We may share your information with trusted third-party service providers who assist us in operating the Site, conducting business, or providing services to you. These service providers may have access to your personal information only as necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

3.2 Legal Compliance:

We may disclose your information as required by law, regulation, or legal process, or to respond to lawful requests, such as subpoenas, court orders, or government inquiries.

3.3 Business Transfers:

If Rainfire Design undergoes a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will take reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy.

4. Your Rights and Choices

You have certain rights and choices regarding the collection, use, and disclosure of your personal information:

4.1 Access and Update:

You have the right to access, correct, or update your personal information that we hold. You can do this by contacting us using the contact information provided in the "Contact Us" section below.

4.2 Opt-out:

You have the right to opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the communications or by contacting us using the contact information below.

4.3 Do Not Track:

The Site does not respond to "Do Not Track" signals from your browser.

5. Data Retention and Security

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Links to Other Websites

The Site may contain links to other websites or third-party services that are not operated or controlled by Rainfire Design. This Privacy Policy does not apply to such websites or services, and we are not responsible for the privacy practices or content of those websites or services. We encourage you to review the privacy policies of those websites or services before providing any personal information.

7. Children's Privacy

The Site is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information. If you believe that a child under 16 may have provided us with personal information, please contact us using the contact information below.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version on the Site. The effective date of the revised Privacy Policy will be indicated at the top of this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Rainfire Design
Email: support@rainfiredesign.com
Phone: 07903 778058